Sales Policy for Cleanerzinguard

Effective Date: December 6, 2024

Introduction

Thank you for choosing Cleanerzinguard for your cleaning and protection needs. Our Sales Policy is designed to ensure a smooth, transparent, and safe purchasing experience for all our customers. This policy outlines the processes related to purchasing products from our website, pricing, and order management.

1. Product Availability and Pricing

  • Product Availability: All products listed on the Cleanerzinguard website are subject to availability. We strive to maintain an accurate stock level, but in rare cases, a product may be out of stock due to high demand or other circumstances. If an item you ordered is unavailable, we will notify you promptly and offer a full refund or the option to select a different product.

  • Pricing: Prices for products are displayed in U.S. dollars and include applicable taxes unless specified otherwise. We reserve the right to modify our prices at any time. If the price of an item changes after your purchase, the original price will apply to your order, and no additional charges will be made.

  • Sales and Promotions: Occasionally, Cleanerzinguard offers promotions, discounts, or sales events. These offers are subject to availability and can be withdrawn at any time. Discount codes may have expiration dates, and only one discount code can be applied per order.

2. Order Placement and Confirmation

  • Order Process: To place an order, select the products you wish to purchase, add them to your shopping cart, and proceed to checkout. You will need to provide your shipping address, billing information, and payment method.

  • Order Confirmation: After placing an order, you will receive an order confirmation email with details of your purchase. This email confirms that we have received your order, but it does not guarantee product availability or shipment. Once your order is processed and shipped, you will receive a shipping confirmation email.

3. Payment and Payment Methods

  • Accepted Payment Methods: Cleanerzinguard accepts various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout. All payments are processed securely using encryption technology.

  • Payment Authorization: Your payment will be authorized before the order is processed. If there are any issues with payment authorization, you will be contacted to resolve the issue. Orders may be canceled if payment cannot be processed successfully.

4. Shipping and Delivery

  • Shipping Locations: We offer shipping to the United States and select international locations. Please ensure that the shipping address you provide is accurate and complete to avoid delivery delays.

  • Shipping Fees: Shipping fees are calculated at checkout based on the destination, weight, and size of the order. We offer various shipping options, including standard, expedited, and express shipping. Free shipping promotions may apply during special events.

  • Delivery Times: Estimated delivery times vary depending on the shipping method selected and the destination. Standard orders usually arrive within 5-7 business days, while expedited orders are typically delivered within 2-3 business days. These times are estimates and may vary based on external factors such as weather or carrier delays.

5. Order Cancellations and Changes

  • Order Cancellation: If you need to cancel an order, please contact our customer service team as soon as possible. Orders can only be canceled before they have been processed and shipped. Once an order has been shipped, it cannot be canceled, and you must follow our return policy if you wish to return the item.

  • Order Modifications: If you wish to modify your order, such as changing the shipping address or adding items, please contact us immediately. We will do our best to accommodate changes, but once an order has been processed, we cannot guarantee modifications.

6. Taxes and Customs Duties

  • Sales Tax: Cleanerzinguard collects sales tax based on the applicable state or local laws. The tax amount will be displayed at checkout and added to your order total.

  • Customs Duties and Import Taxes: For international orders, customers are responsible for paying any customs duties, import taxes, or fees required by the destination country. These charges are not included in the product price or shipping fees and will be billed separately by the customs authorities.

7. Returns and Refunds

For information regarding returns and refunds, please refer to our Refund and Returns Policy. We are committed to ensuring your satisfaction and providing easy processes for returns and exchanges.

8. Product Warranty

  • Warranty Coverage: Some of our products may come with a manufacturer’s warranty. This warranty covers defects in materials or workmanship under normal use. If you experience an issue with a product, please contact us for assistance.

  • Exclusions: Our warranty does not cover damage caused by misuse, accidents, or unauthorized repairs. Any warranties provided by the product manufacturers are subject to their terms and conditions.

9. Customer Service

Our customer service team is available to assist you with any questions or concerns related to your order. You can contact us via email at [email protected] or by phone at (907) 555-4832.